Contact(s)
The Grand River Conservation Authority (GRCA) is committed to providing accessible customer service to people with disabilities.
The GRCA Accessibility Plan (808KB PDF) outlines the steps we are taking to make our services accessible. The Annual Status Updates documents available in the following section highlight the progress made on specific steps outlined in the plan.
We also have an Accessible Customer Service Policy (570KB PDF) developed in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).
Annual Status Updates |
We value your feedback on the accessibility of our website and services. If you have comments, suggestions, questions or concerns, we want to hear from you.
You can provide feedback in several ways:
Shade's Mills Accessibility Upgrades - Public Feedback Request |
We are excited to initiate a new project at Shade's Mills Conservation Area to improve accessibility for our visitors. This project has two main areas of focus: improving the accessibility to the water, and establishing a quite space within a designated meditation grove. We are requesting public feedback on the design, placement, and implementation process. Please review the project details (259KB PDF) and if you have suggestions to improve the proposed trail system, or proposed locations of accessible features, please submit your comments to us by email before May 16, 2024. |
We make every effort to ensure that the information on this website is accessible. Some of the information presented and some of the documents on this website are not fully accessible to people with disabilities due to their complexity (e.g. maps, historical documents, etc.). If you have a disability and require information or a document in an alternate format, we will accommodate your request in a reasonable timeframe. You can contact us by phone or email:
Notices of service disruptions are posted on our website.