The Grand River Conservation Authority is committed to providing accessible customer service.
The GRCA Accessibility Plan outlines the steps we are taking to make our services accessible.
The GRCA also has an Accessible Customer Service Policy developed in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).
The GRCA values your feedback on the accessibility of our services. If you have any comments, suggestions, questions or complaints, we want to hear from you.
You can provide your feedback in several ways:
We will provide acknowledgment of your feedback within 10 working days, if requested.
The GRCA makes every effort to ensure that the information on this website is accessible. However, if you require a document in an alternate format, the GRCA will make every effort to accommodate your request in a reasonable timeframe. You can:
Notices of service disruptions will be posted in the news section of our website.